Dear Traveller to New Horizons Festival, You’ll find all necessary information for your journey to New Horizons Festival here. Miss something or still need help? Don’t hesitate to reach out via Facebook Messenger!Zu Facebook
1. General Information
You can reach us via Facebook Messenger or send an e-mail to firstname.lastname@example.org . During the festival, we’re happy to help you out at our info desk.
1.1 Festival dates & times
Open hours festival:
Preparty 23th August 20h00 – 00h00
Friday the 24th of August from 15h00 – 03h00
Saturday the 25th of August from 15h00 – 03h00
1.2 Camping & Festival dates & times
Thursday, Aug 23 2018
Campsite opens at 12:00
Pre-party 20:00 – 00:00
Friday, Aug 24 2018
Festival open at 15:00
Festival closes at 03:00
Saturday, Aug 25 2018
Festival open at 15:00
Festival closes at 03:00
Sunday, Aug 26 2018
Campsite closes at 16:00
1.3 What Happens on Thursday?
We promised you 3 nights of party and we’re going to put our money where our mouth is. We will host a special pre-party on Thursday (the 23th of August 2018) for all those Travellers staying at the campsite. Arriving on Thursday? Make sure to be prepared for a crazy night full of fun! The pre-party will be on the festival site and the location will be announced upfront on our website and socials.
1.4 Location festival
Nürburgring Boulevard 1, 53520 Nürburg, Germany
When heading to the festival, just navigate to the Nürburgring. There, you’ll find signs showing you the way to New Horizons Festival.
1.5 What is the minimum age for New Horizons
New Horizons Festival is for everyone who is at least 18 years old. Unfortunately, you are not allowed to attend the festival if you’re under 18 years of age on the first festival day (the 23th of August, 2018). Needless to say that if you are too young but interested in coming, we are grateful and hope you’ll come and explore New Horizons in the coming year(s)!
Make sure to bring both your festival ticket as well as a valid identity card with you when entering the New Horizons campsite or festival.
1.6 First Aid, Security and Police
During the festival, we’ll provide sufficient assistance at our first aid wards. You can find their exact locations on our festival map, which we will share with you on both our website as well as our social media channels in August. If you need any assistance or notice someone who does, please make it a priority to contact the security staff, as they will show you the way to our medical staff or assist the medical staff to get to you. Do you already know you’ll need medical support? Feel free to contact us and we’ll make sure to put you in touch with the right members of staff.
Our security is your main go-to for all questions on site. Feel free to ask for help whenever! To ensure a safe and pleasant festival experience, please make sure to obey all instructions given by them.
At New Horizons Festival, we will have a temporary police station. If you run into any kind of trouble, feel free to contact them and ask for assistance. If you want to know where the station is located, check out the festival map that will be published on our website and social media channels in August.
1.7 Noise, Sun, Dehydration, Alcohol and Safe Sex
Visiting a festival is always at your own risk. Please make sure to take care of yourself and your fellow-Travellers.
- Please take care of your ears! With music playing louder than 87 dB, it’s strongly recommended to use earplugs with a special filter. These will allow you to hear the music perfectly while conversations remain intelligible and, most importantly, it helps prevent hearing-damage (as well as that super annoying ringing in your ears post-party!). During New Horizons Festival, the very comfortable Alpine PartyPlug earplugs will be available at the Information points and at the Lost & Found booths. The PartyPlug earplugs are reusable, so there’s no reason not to get them!
- Always keep an eye on the weather. Summer in northern Europe means that any and every type of weather can (and probably will) make an appearance at some point! Come prepared, –and try an extra sun salutation in the morning to hope for the best.
- Drink responsibly. Too much alcohol can ruin your festival experience. It can even lead to an abrupt ending of your weekend: people who are so drunk that they become aggressive, intimidate others, or damage our or other’s property, will be removed from the event immediately.
· You found someone you really, really like at New Horizons Festival? Yay! But be mindful and consider your options; better safe (sex) than sorry! Oh, and please don’t wake your neighbours.
1.8 Drug Policy
We keep a strict zero-tolerance policy when it comes to drugs at New Horizons. When you are found to be in possession of drugs, you will be denied access to the festival or you will be removed from the festival site. If we find drugs on you or you show drug-typical behavior, we will dismiss you from the festival grounds and we will hand you over to the authorities. Drug-dealers will be handed over to the police in all cases.
1.9 Racism, Sexism
Everybody should have the opportunity to explore New Horizons Festival. We do not tolerate any racist or sexist statements or actions! If you cannot be respectful at all times, you will be dismissed from the festival. If you feel harassed in any way, please make sure to let security know. ‘No’ always means no!
1.10 Video surveillance
We will supervise main areas of the festival area with cameras. We do this for your own safety and not to spy on you!
1.11 Lost & Found
If you have misplaced something, please head to the Lost & Found booth. If your missing item has been found, they will instruct you on hot to recollect it. In case you lost items at the festival area, please go to the information desk. In case you lost anything at the Garden Area (campsite), please go to the campsite information booth.
After the festival, we will hand all retrieved items over to the ALDA Germany office. You can send us an email with the subject “lost” or subject “found”.
1.12 Facilities for Less-Abled Travellers
Of course, New Horizons Festival is also accessible to Travellers with a disability. There will be a special entrance as well as special toilets at several locations. There will be no separate areas or specific platforms for people with a disability. In most areas, you should be able to enjoy the festival surrounded by your friends without any issues, though you might need a little hand from them to get reach certain places.
If you want to go camping at New Horizons, you can. However, please note that the campsite is quite steep. If you want to camp at the Kingdom, we recommend you to contact us so we can jointly examine what would work best for you.
If you have a “B”-pass, indicating that you need an assistant, the assistant is welcome free of charge. Please bring your pass to the New Horizons Festival entrance.
If you have a disability and would like more information regarding our policy and accessibility, please contact us on Facebook Messenger or via email.
1.13 Medical Equipment & Assistance Dogs
You can bring your medical equipment to the festival area when it’s packed safely and can’t cause any harm to any fellow Travellers. Please make sure that you bring a medical certificate from your general practitioner to avoid issues at the entrance. Animals are forbidden at our festival, also including service animals such as assistance dogs. If you have specific questions or have an assistance animal, please e-mail us.
There will be free drinking water at the festival area and campsite near the toilets.
– The organiser is not liable for damage or loss incurred through burglary, theft, fire, natural events and other occurrences. The limitations in number I (liability of the organiser) apply. Valuables can be left in the lockers in the left luggage area. The organiser is not responsible for items left in lockers.
– The organiser is not liable for damage to health and hearing, including hearing damage, unless the organiser or his agents are shown to have acted intentionally or negligently, or a legal duty to implement and maintain safety was culpably neglected. Visitors should keep a safe distance from speakers. Barriers installed around the site must be respected. The use of earplugs is strongly recommended, especially near the stages.
Visitors are liable for culpably caused damage. Please always follow the instructions of security personnel.
1.16 Burglary and Lockers
You’re a reliable and honest person? Great! Wouldn’t the world be a lovely place if everybody was a little bit more like you? Unfortunately, that’s not the case (yet?). To protect yourself against burglary, please:
- Take only the valuables you really need. Your tent, bag nor car are safe storage places. We are not accountable for any of your losses.
- There will be lockers available so you won’t have to carry your valuables around all day.
- You’ll probably want to keep some money and your phone with you. A bum bag is a perfect way to carry any valuables with you and it (hopefully) allows you to notice when someone is trying to open it.
There are lockers available at various locations. You are not allowed to bring any type of big bag onto the festival site. Please note that we advise all Travellers who stay at one of the Gardens to use a locker at the Garden Areas, as you can’t enter the festival area after closing time.
2. How to become a traveller?
2.1 Festival Ticket
You can buy your tickets via sop by clicking here. Please note that you need to buy a separate camping- and parking ticket if you would like to make use of those facilities during your stay at New Horizons Festival. You can easily upgrade your regular ticket to a VIP ticket by adding an upgrade in the New Horizons Festival ticketshop.
We will have five ticket phases in total; the Fan Sales, Loyal Travellers, Early Travellers, Regular Travellers and Late Travellers phase. Buy your ticket as early as possible to avoid price increases!
2.2 Travellers Garden and Royal Garden Ticket (Campsite)
New Horizons Festival will have two different campsites: the Travellers Garden and the Royal Garden.
The Royal Garden will be a VIP campsite with only pre-pitched accommodations. Extra facilities can be requested through our travel agent.
At the Travellers Garden, you’re free to bring your own gear or book a pre build 1 or 2 person tent.
Camper/WOMO Travellers need to buy a festival weekend ticket per person and a WOMO ticket per vehicle.
Royal Garden Travellers can enter the Royal Garden and Travellers Garden, while Travellers Garden Travellers can only enter the Travellers Garden.
WOMO Travellers can use all facilities of the Travellers Garden.
Hotel guests are not allowed to enter the Gardens.
Please note that you always have to buy your parking ticket separate from your Travellers Garden Ticket. Pre-pitched tents at the Royal Garden & Travellers Garden have one parking ticket included per accommodation package.
You can get your Travellers Garden Ticket here.
You can choose your Royal Garden Ticket, including preferred pre-pitched tent here.
You can find the right parking ticket to match your needs here.
New Horizons Festival recommends to stay at one of the New Horizons Festival hotels. These hotels are the nearest to the festival site; it’s just a short hop to the festival Gate.
Lindner Hotel Eifeldorf Grüne Hölle (3*)
53520 Nürburg, Germany
Lindner Congress & Motorsport Hotel (4*)
53520 Nürburg, Germany
2.4 Ticket Options
- Festival Ticket Friday
- Festival Ticket Saturday
- Weekender + Travellers Garden (campsite)
- Parking Festival Friday
- Parking Festival Saturday
- Parking Festival Weekender
- Parking Travellers Garden (campsite)
- Parking Travellers Garden WOMO (campsite)
A parking ticket is included when you book a pre set-up package.
- VIP Festival Friday
- VIP Festival Saturday
- VIP Festival Weekender
- VIP Festival Parking Friday [only usefull in combination with VIP festival ticket]
- VIP Festival Parking Saturday [only usefull in combination with VIP festival ticket]
- VIP Festival Parking Weekender [only usefull in combination with VIP festival ticket]
VIP Festival tickets include:
- VIP Entrance
- VIP Decks at Mainstage with extra bars (drinks and food are not included)
- Premium toilets at VIP Decks.
Please contact our travel agent to book your Royal Garden Ticket, or to find your perfect travel package!
2.5 Service Charges & Hidden Fees
When you buy your tickets via Eventim, the advance booking-fee and account management-fee are included. Though common at German festivals, we won’t ask a deposit for waste. We trust you to use the designated bins and to be mindful of the environment.
3. How to travel to New Horizons Festival?
3.1 Arriving by Car or Motorbike
Going by car might be the easiest way to carry all your luggage, but please make sure to stay ‘zen’ if you end up in traffic jams. To make the trip less frustrating for all Travellers and locals, just follow the signs indicating where to go. Every car at New Horizons Festival requires a parking ticket. Please buy the parking ticket upfront, to help minimise delay upon arrival.
Motorbike parking is free of charge, but you’ll need to park your motorbike on a regular parking spot. Remember to snap a photo of the location where you parked your vehicle, in order to help retrace it upon going home.
Navigation address: Nürburgring Boulevard 1, 53520 Nürburg, Germany
3.2 Arriving by Public Transportation or Tour Operator
It’s very straightforward to book yourself a bus ticket. We are working with a lot of different travel partners to organise trips from nearly every large city in Germany, but also from several other international destinations. To those heading to our beautiful Kingdom; check out the latest offers from our travel partners here.
3.3 Arriving by Shuttle Service
Yes, there will be shuttle busses running from the main train station in Koblenz as well as from Cologne/Bonn Airport.
More info can be found at https://newhorizons-festival.com/shuttles
3.4 Arriving & Leaving by Taxi
Be aware that there are few (if any!) taxis in the region where New Horizons Festival takes place. Please make sure to prepare your travels in advance and to plan it thoroughly.
3.5 Arriving by Bicycle
We will have some nice parking spots to park your wheels of steel.
3.6 Arriving by Plane
The nearest airport to the Kingdom of New Horizons is Cologne / Bonn (CGN). From there, you can take public transportation or use one of the New Horizons shuttle services to get to the festival.
4 Entering New Horizons Festival
4.1 Where to get my Wristband?
We will publish our festival map before the start of the event on our website and social media channels, showing all the entrances. Make sure to check the map and the entrance stated on your ticket to arrive at the correct Gate.
4.2 Valid Identification
Please make sure to bring your New Horizons Festival ticket with you (printed or on mobile), as well as a valid identity card. We will check your identify card or passport to verify your age and identity. New Horizons Festival has a minimum age limit of 18 years old; we can’t let you in if you are not yet 18 on the first festival day (23 August, 2018).
4.3 Entrance Regulations
At the campsite entrance and at the Gate to the festival area, you and your bag(s) will be checked. Please be aware that police and/or security might also search your car upon arriving at New Horizons Festival.
We hope you understand that these checks can take some time. It’s for your own safety, of course! You can shorten the wait by leaving everything you’re not allowed to bring at home.
4.4 Luggage & Bags
A well-prepared Traveller = a happy Traveller. Please note that big bags or backpacks will not be allowed onto the festival site. We strongly advise you to bring a small handbag (DIN A5 size maximum) to keep your belongings, and to leave everything you don’t need in your tent, car or at home. We have a small amount of lockers just before the Gate for you to store a bigger bag. Please read our forbidden items list carefully (5.1 forbidden items).
To transport your baggage, you can use a trolley, backpack, etc. However, it is not allowed to take a car trailer to the Travellers Garden (campsite)
The campsite, festival grounds and parking area are all within a few minutes walking distance. A relaxing stroll to start and end the day!
4.6 Returning Regulations
Day visitors: once you left the festival site, it is not possible to regain access. This also applies to people who stay over but only have a day ticket.
Weekender: you can leave and re-enter the festival site, but you’re not allowed to bring any food or drinks into the Kingdom. We will work with e-gates, which means you can’t enter without a wristband or e-ticket. Your wristband will be scanned at each entrance or exit.
Camping/Hotel + Festival Ticket: You can move freely in between the campsite/hotel and the festival site.
5 How to behave at New Horizons Festival and the Garden Areas (campsites)?
5.1 Forbidden Items
Please be aware that police and security will do a body-search and, if needed, they will check your vehicle upon arrival –even if you’re just looking to park your car. Be aware that different rules apply for the campsite, make sure to read those guidelines below. The following items are prohibited at New Horizons Festival:
Ø Guns and other weapons of any kind
Ø Saws, axes and similar tools
Ø Fireworks, sparklers, star lights and other pyrotechnic articles (including Bengali fire); confetti guns
Ø Chairs and seating furniture (camping tables and -chairs are allowed)
Ø Wood and firewood
Ø Environmentally hazardous substances and liquids; the use of gas bottles outside of camper vans; and caravans with gas systems which are not officially approved
Ø Glass bottles and other glass containers
Ø Loud hailers, megaphones, vuvuzelas and similar items
Ø Acid batteries
Ø Model aircrafts, drones and guideless flight systems
Ø Large sound systems
Ø Dry Ice (CO2)
Ø Lamp oil (paraffin)
Ø Drugs in any form
Ø Open fire, torches
Ø Laser pointers
Ø Mobile two-way transmission systems
Ø Recording equipment: professional sound, photo and video equipment is prohibited
Ø Cameras with interchangeable lenses
Ø Gas cylinders
Ø Gas cartridges
Ø Toxic, flammable or explosive materials
Ø Graffiti aerosols and markers
Ø Water pipes
Ø Flag poles
Ø Bicycles, skateboards or similar means of transport
Ø Football team shirts
Carrying any of the above or similar objects can lead to the refusal of the vehicle and to the exclusion of the visitor from the event already on arrival. Any such items will be confiscated without replacement and shall not be returned.
5.2 Food & Drinks
It is not allowed to bring your own foods and drinks to the festival site. It is strictly prohibited to bring glass, –both to the campsite as well as to the festival area.
You are allowed to bring foods and beverages to the Travellers and Royal Garden (campsites) when you enter the Gardens.
Make sure you buy the drinks and food that you want to consume at the Travellers Garden (campsite) supermarket. Plus, if you buy it at the campsite supermarket, you save yourself from having to do the heavy lifting!
5.3 Photo & Video Regulations
You can take compact cameras and mobile phones with cameras with you to take pictures. Audio- and video recorders are forbidden. Please leave your selfie sticks at home: it could cause harm to your fellow-Travellers. You are not allowed to bring professional audio-, photo- or video equipment, like cameras with changeable lenses or zoom lenses, tape recorders, voice recorders or similar gadgets. Please be aware that the use of drones is strictly prohibited, both at the festival area as well as the campsite.
Official filming and photography will take place throughout the festival. Video recordings and photographs may be reproduced and distributed for media coverage and documentation in print, DVD, TV and online (e.g. homepage, social networks, etc.). By entering the festival site, visitors consent to their likeness and voice to be included on film and photographs and to their use in any of the outlined ways without compensation and without restrictions in terms of time, space or content.
primaVisitors irrevocably consent to the appearance of their likeness and voice in photographs, live broadcast, video and sound recordings made or commissioned by the organiser or third parties in connection to the event/concert, as well as their subsequent exploitation in all current and future media (especially sound or video storage media, as well as digital forms of dissemination, e.g. via the internet) without claim to compensation.
5.4 Crowd Surfing and Other Dangerous Activities
As it can be very harmful for both you as well as your fellow visitors, we don’t allow crowd surfing at the festival. If you feel like trying it anyway, please be aware that you will be asked to leave the premises and you won’t be allowed to return.
Also mosh pits, circle pits, walls of death, as well as the use of fireworks (e.g. Bengal fires) and other activities that put the health of other Travellers at risk, are strictly prohibited. Anyone violating these rules will be excluded from the event.
Festivals are great fun for you, but not for your pets. That’s why (among other reasons) we don’t allow any animals onsite. This also includes the camping- and parking areas. If you have an assistance animal, like a guide dog, please contact the organisation so we can look for a solution.
5.6 Collecting Waste
Collecting deposits through the collection of festival waste (especially bottles, cups, cartons or tins with deposits) is prohibited! If you do so anyway, your collected items will be confiscated and you can be dismissed from the festival.
5.7 Noise Restrictions
It’s not allowed to play loud music or make a lot of noise at the Garden (camping) areas from 22:00 until 6:00. We will all get along much better during the day if we get the sleep we need at night.
You can bring a small sound system to the campsite, but not to the festival area. A maximum of 2 speakers (1kW per speaker) is allowed, but no subwoofers. Please use your sound system wisely by not disturbing any other guests and please follow the instructions of our security staff. Trust us, between 22:00 and 6:00 is not the best time to test your sound system. That is to say; it is not allowed.
5.8 Distribution of Promotional Materials
The distribution of flyers and other promotional materials on the festival area and campsite is not allowed. Companies interested in cooperating with us are welcome to get in touch with email@example.com. The advertising value and cleaning costs for illegally distributed materials will be charged to the originator.
Please be aware that racism is not allowed! We will take immediate and decisive action against any racial, sexual, homophobic and other harassment. Offenders will be expelled from the event site. Banned symbols and neo-nazi music of any kind are strictly prohibited! For further information, rules and advice please refer to the festival homepage.
6 How to prepare for the Travellers and Royal Garden (campsite)?
6.1 Opening Hours
The campsite is open from Thursday August 23, 12:00 until Sunday August 26, 16:00.
Opening hours to check in at the Travellers & Royal Garden (campsite):
- Thursday 12:00 – 00:00
- Friday 08:00 – 00:00
- Saturday 08:00 – 00:00
- Sunday closed
6.2 Travellers Garden and Royal Garden
- Bring your own:
– Tents of max 4 m² per person
– A WOMO space is max 9 x 6 metres. Does the size of your vehicle exceed those measurements? Send an email to firstname.lastname@example.org.
– WOMO spaces are suitable for 1 camper, caravan, pop-up caravan.
– You’re allowed to place smaller tents / party tents at the WOMO spot.
– To make use of the power (220V) close to a WOMO spot, you’ll need to bring your own extension cable with a minimum 25 metres.
- Pre set-up accommodation includes a parking spot.
Electricity (220V) is included for the WOMOs and of course in your hotel package. There will be power outlets at designated areas at the Royal and Travellers Garden (campsite), but availability may vary.
Especially when you’re staying at the Travellers Garden, please be aware that access to an electricity outlet is not a given. The Royal Garden accommodations all come with electricity, except for the Tipi.
Come prepared and bring that extra (charged!) battery pack to enjoy the best camping experience.
6.4 Barbecue, Camping Stove and Gas Cylinder Regulations
Barbecues are allowed, except between 22:00 and 8:00. The use of liquid barbecue lighters, alcohol, fuel and other flammable liquids is strictly prohibited. For safety reasons, open fires are prohibited anywhere on the festival area and campsite. Smoking is prohibited in wooded areas. Barbecues are allowed both with disposable barbecues as well as tripod barbecues. Gas stoves have to be technically intact. You are only allowed to carry gas cylinders with a maximum of 450g. filling weight.
To avoid fire, please handle your barbecue or gas stove with care. Do not leave them unattended, not even when cooling down. Don’t use alcohol, fuel or other flammable liquids. In case of fire, please call security personnel immediately! In case of extreme weather, barbecuing could temporarily be prohibited.
Camping vehicles, and their gas installations specifically, have to be technically intact. Before arrival, you can come across police checks and we might check your gas installations from time to time as well. Please make sure that your certificates are up to date!
Love your neighbours and your planet; please take care of yourself, your fellow-Travellers and the environment.
6.5 Open Fire
Bengal fires, open fires, bonfires and all fireworks are strictly prohibited and anyone found in possession or using them will be penalised.
6.6 Sanitary Facilities
There will be restrooms and warm water showers at the Travellers and Royal Garden (campsites). You can use them as often as you want, but stay mindful of the environment.
6.7 Garbage Deposit
Though common in Germany, we require no waste-deposit. We trust you to use the designated bins and to not cause any harm to our environment!
6.8 Pitch Size Per Person and Inflatable Objects
The admissible space per person in the Travellers Garden (camping) area is maximum 4m.². We recommend sharing tents when possible; much cosier that way! If you have a bigger tent, please be aware that the size of a bigger tent cannot exceed the pitch size to be used by the smaller tents. If you bring a WOMO, the maximum size of the pitch is 9 x 6 metres. Also, we regret to inform you that trampolines, big inflatable objects, bouncing castles and their likes are prohibited as well.
6.9 Driving at the Gardens
Please note that driving onto the Garden Areas is not allowed upon arrival or when leaving the campsite premises. Bring yourself a cart, a trolley or a muscle man so you don’t have to carry your stuff. You can only drive your car onto the Travellers Garden (campsite) when putting up your WOMO. Afterwards, you’ll have to park your car at the parking area (meaning; you have to get a separate Parking Ticket W). Driving under influence of any substance is prohibited at any time and will get you removed from the festival.
There will be a supermarket at the Travellers Garden (campsite), so you don’t have to stock up. You can access the supermarket at the Travellers Garden when you have a Travellers Garden, a WOMO or a Royal Garden (camping) ticket .
6.11 Beer Pre-Order
There is no beer pre-order for New Horizons Festival.
6.12 Breakfast Options
At the Royal Garden, there is a breakfast option via our travel package upgrades.
How to pay at New Horizons Festival?
7.1 Credit Prices in Euros
1 Credit = 2,88 Euros
7.2 Payment Method
New Horizons Festival will be a Cashless-payment festival.
We’ll put all info regarding entering and paying with your New Horizons Festival wristband online as soon as possible.
You can pay via Mastercard at all bars, food stands (not food trucks) with Mastercard Signing merchandise stands and the ferris wheel and save money:
7.3 Topping Up
Topping up your bracelet or card can be done through cash, debit- or credit card on location. It can also be done via your account, from the very moment you’ve ordered festival ticket. If you top up on site at one of the top up stations we don’t accept banknotes from 200,- or 500,-
Go to newhorizons-festival.com/cashless and register your ticket to your personal account. After the registration you can already top up your account prior to the festival and reserve a locker.
It is possible to retrieve money from your wristband by creating a personalised account after Credits can be refunded starting August 28th until 19th of September. Credits left? Ask for a refund: Go to new-horizonsfestival.com/cashless. A transaction fee of 0.35 credits will be charged per refund. Please note that the Refund Process can take 5-10 Business Days!